Internal IT

PC Care

• How to update Mac OS

Laptop Care

• How to remove Bitlocker for a workstation
• How do I update WI-FI Drivers
• How to install updates on Windows OS

Euphoria

• How do I reset my password on the Euphoria App
• Euphoria Phone App

Printing

• How do I print with Uniflow and our Canon Printers?
• How do I scan with the Uniflow Canon Printers?
• What to do if you can't print?
• What to do when I can't print or my print jobs don't show up on the printer

MFA

• How to Authenticate using the MFA app on my mobile phone
• How do I set up MFA app on my phone?
• What is MFA?

General

• Change Ador Scanner DNS
• How do I Password-Protect an Excel Sheet
• How do I stop websites from sending me notifications?
• How to Bookmark a page to my browser
• How to decrease the size of my PowerPoint.
• How to install and update my Adobe Acrobat reader (Windows/Mac)

See all 14 articles

Server

• How do I access the 2024 Server?

Mac

• How to update Mac OS
• How do I access a shared mailbox in Outlook for Mac?
• How do I clean up my mac's hard drive?

Meeting Rooms

• How do I add a Meeting Room calendar to my Outlook?
• How do I book a Meeting Room in Outlook?
• How do I book a Meeting Room from Outlook on Android?
• How do I book a Meeting Room from Outlook on iOS?

OneDrive

• Why can't I open a file from OneDrive?
• What do the OneDrive icons mean?
• How do I share a file or folder with someone else?
• How do I move from Google Drive to OneDrive?
• How do I setup OneDrive for my Office 365 account?
• How do I download ALL my Google Drive documents?

Microsoft Teams

• How to setup Teams on my mobile phone
• Holding a Teams Meeting - all you need to know
• How do I setup Teams on my computer?
• How do I schedule a meeting in Teams?

Experience and Activate Room Video Conferencing

• How do I make Teams use the Logitech Camera?
• How do I plug in the cables to my Laptop to connect?
• How do I make Skype use the Logitech Camera?
• How do I make Zoom use the Logitech Camera?

Cloud Server

• How do I close my payroll when it has frozen?
• How do I copy files off the Cloud Server to my mac?
• How do you stop I my Mac from prompting me to accept the cloud server's certificate every time I connect?
• How do I access the cloud server with my mac?

Mail

• How to access your archive mails
• How do I add my Email Signature to Outlook? (New Outlook)
• How do I add a staff members calendar to my Outlook? (New Outlook)
• How do I recall an email?
• How to log a ticket with the Outlook for Mac support team.
• Where do I find my Online Archives on the App or Web version of outlook?

See all 21 articles